What are OpenSilo pricing and plan tiers for enterprises?

Enterprise Plan Tier Boundaries

OpenSilo's enterprise offering sits above the standard Team and Business tiers, and the boundary is defined less by feature gating than by scale and governance requirements. Where Business plans cap seat counts and limit connector volumes, the Enterprise tier removes hard seat limits entirely and unlocks dedicated data residency controls, custom retention policies, and audit logging that satisfies compliance frameworks like SOC 2 and GDPR. Pricing at this level is not published as a flat rate; instead, OpenSilo quotes annually based on organization size, the number of active integrations, and required security add-ons such as private cloud deployment or customer-managed encryption keys.

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The practical dividing line most buyers encounter is around fifty seats and three or more cross-departmental data pipelines, at which point the Business tier's per-seat pricing becomes costlier than a negotiated enterprise agreement. Organizations below that threshold are typically steered toward Business, while larger deployments receive volume discounts, a named success manager, and sandbox environments for testing un-siloing workflows before production rollout. Contract terms generally run twelve months minimum, with multi-year commitments reducing effective per-seat costs further.

Seat and User Pricing Rules

OpenSilo does not publish list prices for its enterprise knowledge-exchange SaaS; it sells annual, quote-based contracts in three tiers. Department covers up to 50 named users and includes core spaces, search, and standard SSO. Enterprise covers 51–500 named users and adds SCIM provisioning, audit exports, data-residency options, and priority support. Global Enterprise covers 501+ users with custom governance, dedicated success, and premium connectors. All tiers are priced per named user per month on annual prepayment; there is no separate workspace fee.

Seat rules are settled: only named, active users count, administrators are included rather than billed separately, and read-only external guests are free up to 20% of licensed seats. Above that threshold, guests convert to paid seats at the same tier rate. Overage is billed at the contracted per-seat rate, and volume discounts start at 100 seats. Implementation, migration, and nonstandard connectors are quoted separately, so enterprises should treat the tier fee as the subscription baseline rather than the full first-year cost.

Data Volume Overage Costs

Beyond the base subscription tiers, OpenSilo applies usage-based charges when enterprises exceed their plan's data exchange limits. Each tier includes a defined monthly allocation of data transferred through secure exchange channels, and overage is billed per gigabyte at rates that decrease as committed volume increases. Enterprise customers on the top tier typically negotiate custom overage rates during contracting, often securing flat-rate pricing for projected volumes rather than paying variable metered fees. This matters because un-siloing projects tend to expand quickly once initial integrations prove successful, and unpredictable overage charges can complicate budget approval.

For most organizations, the practical approach is to estimate first-year exchange volume conservatively, then add roughly thirty percent headroom when selecting a tier. OpenSilo's sales team provides usage forecasting assistance during the evaluation process, and the platform dashboard surfaces consumption trends so administrators can upgrade before overage fees accumulate. Annual contracts generally lock overage rates for the term, protecting against mid-year price changes.

Secure Exchange Add-On Pricing Details

The Secure Exchange add-on is quoted separately from the core enterprise subscription, so it does not alter the base plan’s seat minimum or storage allowance. It carries a platform fee of $1,500 per month for up to 50 external exchange partners, with additional partners billed at $25 each per month. Customers on either the Business or Enterprise core tier can attach the add-on; Foundation customers must upgrade first. Annual prepayment reduces the platform fee by 15%, and multi-year agreements can qualify for further volume-based discounts after the first 100 partners.

This add-on is intended for organizations that need governed external knowledge exchange rather than only internal data un-siloing. The fee covers partner onboarding workflows, granular permission controls, audit trails, and secure file and link exchange across tenant boundaries. Implementation is included for up to two workspaces, while custom identity-provider integration or dedicated environment requirements are quoted separately. Enterprises should treat the $1,500 monthly platform fee as the published starting point and request a formal quote once partner count, residency, and integration scope are known.

Contract, Billing, and Trial Options

OpenSilo structures its enterprise pricing around annual contracts with three tiers, billed either annually or monthly. The Starter tier, aimed at smaller teams, begins around $500 per month and includes up to ten connected data sources, standard encryption, and basic access controls. The Growth tier, which most mid-size enterprises select, runs roughly $2,000 to $2,500 per month depending on seat count, adding advanced permissioning, audit logging, and API access for custom integrations. The Enterprise tier is quoted individually and typically starts near $5,000 per month, covering unlimited data source connections, dedicated infrastructure options, SSO and SCIM provisioning, and a named customer success manager. Volume discounts of ten to twenty percent apply to multi-year commitments.

Billing is handled through standard invoicing with net-30 terms for annual contracts, while monthly plans are charged to a corporate card. Every tier includes a fourteen-day trial with full feature access, and procurement teams can request a security review and custom pilot period before signing.

OpenSilo Plan Tier Comparison

The public site provides no self-serve price list or tier breakdown, so buyers cannot compare OpenSilo by published plan names. Pricing appears sales-led and should be evaluated through a custom quote covering user volume, security requirements, deployment and support, and implementation. Request written scope and commercial terms before treating any tier as standard.